Last Updated: November 6, 2025
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.

Body Mend Therapies – The Rise to Wellness (“Company,” “I”, “me”, “my”, “we,” “us,” “our,” “them,” “they”) operates the website www.bodymendtherapies.com and all associated web pages and online platforms (“Website”).
The term “you” refers to any user, customer, or viewer of this Website. By using this Website, you agree to this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described below.

Purpose of This Policy
Your privacy is important to us. This Privacy Policy explains how Body Mend Therapies collects, uses, stores, and protects your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
We are committed to safeguarding your personal data and ensuring that your experience with The Rise to Wellness programs and all related content remains safe and transparent.

Information We Collect
We collect both personal and non-personal information, which may include:
Your name, email address, and phone number
Billing and shipping details (if you make a purchase)
Payment details (processed securely through third-party providers such as Stripe or PayPal)
Any information you share voluntarily (such as through forms, emails, messages, or social media)
Technical data like your IP address, browser type, and website activity through cookies and analytics tools
You provide personal information voluntarily — for example, when you:
Opt in to receive a free resource or newsletter
Purchase a course, product, or service
Contact us directly via email or the Website contact form
Engage with our content or community spaces online
You can always choose not to provide certain information, but this may limit your ability to access parts of the Website or participate in certain offerings.

How Your Information Is Used
Your personal information is collected and used to:
Deliver products, programs, and services you request or purchase
Respond to your questions, messages, or feedback
Send updates, newsletters, and information you’ve subscribed to
Process payments and manage your account
Improve the Website, offerings, and customer experience
Provide you with relevant information and promotions that may support your wellness journey
We will only use your information for the purposes for which it was collected or as required by law.

Cookies and Analytics
This Website uses cookies and analytics tools (including Google Analytics and Meta/Facebook Pixel) to help improve functionality and user experience.
Cookies are small files stored on your computer that track browsing behaviour. You can disable cookies in your browser settings at any time, though this may affect your website experience.
Analytics data is used only to understand how visitors interact with our content and is not linked to any identifiable personal information.

Marketing Communications
If you subscribe to our newsletter or request a freebie, you may receive occasional marketing or educational emails related to holistic wellness, self-care, and upcoming programs.
You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting info@bodymendtherapies.com.
We do not sell or rent your information to third parties for marketing purposes.

How Information Is Stored and Shared
All personal data is stored securely through trusted third-party systems and service providers that comply with relevant privacy laws and data protection standards.
We may share your information with third-party providers who help operate our business (such as website hosts, payment processors, and email platforms). These providers only access your information as necessary to perform their services and must keep it confidential.
Your data may be stored or processed outside Australia; however, all reasonable measures are taken to ensure your information is handled securely and in accordance with this Privacy Policy.

Security Measures
We use commercially reasonable security measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

This includes:
SSL encryption on our Website
Secure data storage platforms
Restricted access to data by authorised personnel only
While we take every precaution, no method of online transmission or storage is 100% secure. You acknowledge and accept this inherent risk when using the Website.

Your Rights
Under the Australian Privacy Principles, you have the right to:
Access the personal information we hold about you
Request corrections to any inaccurate or out-dated information
Withdraw consent or request deletion of your data where legally possible
Opt out of receiving communications at any time
To exercise any of these rights, please contact us at info@bodymendtherapies.com

Children’s Privacy
This Website and its content are intended for individuals aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.
If you believe a minor’s information has been provided without consent, please contact us immediately, and we will remove it.

Third-Party Links
This Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or actions of these external sites. Please review their privacy policies before sharing any personal information with them.

Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in law, business practices, or new services. Any updates will be posted on this page with a revised “Last Updated” date.
By continuing to use the Website after changes are posted, you agree to the revised terms.

Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
Body Mend Therapies – The Rise to Wellness
Email: info@bodymendtherapies.com
Website: www.bodymendtherapies.com 

Friendly Note
Your trust means everything to us. We value the connection we build through The Rise to Wellness, and we’ll always do our best to handle your information with integrity, transparency, and care.